Saving 10+ Hours a Week: River Bend’s Operational Turnaround
(Feb. 23, 2026)
Inside River Bend’s journey from manual work to streamlined success
At River Bend YMCA Golf Course, the end of the day used to be the hardest part. Closing out the books meant manually reconciling transactions across systems, often taking one to two hours every night.
“Before… I would spend one to two hours closing out.” – Phil Wallace, GM & Director of Golf, River Bend YMCA Golf Course
With GolfNow, that process changed.
Transactions and reporting are now centralized, making it easier to close the day quickly and accurately. What once took hours now takes minutes—saving the team more than 10 hours each week. Prepaid online bookings also simplify daily operations, reducing manual work and making it easier to manage the flow of play throughout the day. The difference became even more clear when the team had to temporarily return to paper-based processes during a system outage—slower, more manual, and more prone to error.
“It was a lot slower… more time consuming and easier to make mistakes.” With a more streamlined operation, the team now has more time to focus on running the course and serving golfers.
Want to learn more? Connect with us to see how GolfNow can help simplify reporting and save your team time.